Frequently Asked Questions

To schedule an appointment with our healthcare facility, you have several convenient options:

1. Phone: You can call our appointment scheduling line at 404-297-3440. Our friendly staff will assist you in finding a suitable appointment time and healthcare provider.

2. In-Person: If you prefer an in-person visit, you can stop by our reception desk during our regular business hours, and our team will help you schedule an appointment.

3. Patient Portal: If you are an existing patient, you can access our patient portal to request an appointment, review your medical history, and communicate with your healthcare provider.

Some of the insurance plans that we accept are:

1. UnitedHealth Group

2. Anthem, Inc

3. Aetna

4. Cigna

5. Humana

6. Medicare (certain plans)

We are excited to have you join our practice; please bring:

1. Valid Government issued ID

2. Insurance Card

3. Paperwork if you have already filled out the paperwork.

Accessing your medical records and test results is an important part of managing your healthcare. Here’s how you can access this information:

Patient Portal: Many healthcare providers offer secure online patient portals where you can access your medical records and test results. To get started, you may need to create an account or log in to an existing one. Once logged in, you can view and download your records and test results at your convenience. Check with your healthcare provider to see if they offer a patient portal and how to access it.

Request Records in Person: You can visit your healthcare provider’s office in person and request a copy of your medical records or test results. Most facilities have a designated records department or staff member to assist with this. You may be required to complete a records request form and provide proof of identity.

Contact by Phone: Reach out to your healthcare provider’s office by phone and inquire about the process for obtaining your medical records or test results. They can provide guidance on how to request the information and may require you to verify your identity over the phone.

Written Request: Some healthcare providers may accept written requests for medical records and test results. You can compose a formal letter requesting the specific information you need, including your name, date of birth, contact information, and the records you are requesting. Send the letter to the provider’s designated records department.

Authorization Form: